Returns & Exchanges
At Berg & Berg, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return period for all items in their original, unworn condition. Please note that return shipping costs are the responsibility of the customer unless otherwise stated.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is folded neatly to prevent damage during transit.
- 3.Ship the Parcel
Affix the provided shipping label or use your preferred carrier to send the package to our warehouse address located in Norway.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-10 business days.
